Privacy Policy
Smoothharbor takes your data security seriously. This privacy policy governs the personal information we collect through our website. Please read it carefully. At Smoothharbor and its operators ("Company"), user privacy is something we genuinely care about. We know data protection is on your mind, so we've laid out this policy to explain what personal information we collect, how we use it, what choices you have about it, and how you can access your data. If you want to know about our Terms of Use, check out our Terms and Conditions page. This Privacy Policy applies to personal information we collect through our Website. When we say "Website" in this document, we're talking about all our online properties and related domains. "Personal information" means anything that relates to you as an identified or identifiable person. That includes your address, email, phone number, date of birth, payment records, and IP address or location data that could identify you. Companies themselves don't hold personal data, but the people working there do.
COLLECTION AND USE OF PERSONAL INFORMATION
You can browse our Website without sharing any personal information with us. We might collect personal information when you: Browse our website—this happens automatically; Submit employment inquiries; Information gets recorded through standard Internet server operations that run our Website. Employment Inquiries: We post job opportunities on our Website sometimes. If you apply or ask about a position, you might share personal information like your resume, cover letter, or related materials. We use that information only to process and respond to your application or inquiry.
DISCLOSURE OF PERSONAL INFORMATION
We won't disclose, trade, rent, sell or share personal information about you without your consent. There are exceptions, which we explain below. Service Providers: Sometimes we transfer your personal information to third parties who do work for us, like hosting our Website, sending communications, or analyzing how campaigns perform. Your information might be stored and processed in different jurisdictions by our partners and service providers. These service providers sign agreements that bind them to confidentiality and legal restrictions on how they use what we give them. They can't use your personal information for anything other than providing services to us or what the law requires. Legal Obligations: Both we and our service providers have to hand over personal information when we get valid legal requests, warrants, orders, or investigative requests. We also have to disclose it if there's a breach of an agreement, a legal violation, or if the law otherwise requires it.
WEBSITE INFORMATION
When you visit our Website, we collect your Internet Protocol address and related information like your browser type, operating system, how long you spent on the site, your usage patterns, and where you came from. We gather this to help us understand how you're using the site and make it better for you.
COOKIES AND WEB BEACONS
Our Website uses cookies—small data files sent to your browser and stored on your device that help us recognize you when you come back. We use cookies on pages that need a login or some customization. If you've signed up with us, cookies help us identify you and might be necessary for the products or services you've asked for. They also let our service providers personalize what you see based on what you like. Your browser can tell you when it gets a cookie, but turning cookies off might prevent you from using some Website features. Our Website also uses tracer tags or Web Beacons, which track page visits and help us see how people are using the site. This lets us fix things and improve the Website for you and everyone else who visits. If you don't want to be tracked, try using an incognito browser window. You can also clear your browsing history to remove any traces of your visits.
SECURITY OF PERSONAL INFORMATION
We know you're trusting us with your personal information, and we don't take that lightly. We've put safeguards in place to protect the information we have, including limiting access to employees and service providers who actually need it for the reasons we explain in this Privacy Policy. We maintain reasonable administrative, technical, and physical protections against unauthorized access, use, modification, and disclosure of your information. Your data security matters to us. That said, no Internet transmission or electronic storage is totally bulletproof. While we do what we reasonably can to protect your information, we can't promise it's 100% secure.
RETENTION OF PERSONAL INFORMATION
We keep personal information until we've fulfilled the reason we collected it (unless the law says we need to keep it longer) and for up to three years after your relationship with Company ends, if that applies. IP addresses are kept only while you're using the Website, then deleted or stripped of identifying details. Analytics data stays around for three years (you can use Google's opt-out extension to stop it being collected). Data from other tools is kept for three years or less depending on what it is.
USE OF SOCIAL MEDIA AND SOCIAL NETWORKS
Take a look at the privacy settings on your social media accounts so you know what information might end up shared with us. You can update your preferences whenever you want to control how your data gets used.
ABOUT CHILDREN
Minors Under 13 You're welcome to browse our Website. But you can't use services that ask for personal information. Our site isn't really built for kids. We don't collect personal information from anyone under 13. This policy exists to keep minors safe.
CHANGES TO OUR PRIVACY POLICY
We might update this Privacy Policy from time to time as our practices change. When we do, we'll post the new version on the Website. We'll handle your personal information according to whichever policy was in effect when we collected it, or according to how you've consented.
CONTACT US
You can reach out to us anytime if you have questions about this Privacy Policy, want to access or update your personal information, need to delete your data, or have concerns about how we're handling information. Email: info@smoothharbor.space Last updated August 14, 2026